Frequently Asked Questions

  • What kind of care do you offer?

    We offer comprehensive nursing care and home support services that are customized to the unique needs of your loved ones — from home support, to nursing care to respite care.

  • What happens in a FREE consultation?

    Once our team receives your call, text or email, we will schedule a FREE in-home assessment to help us identify how to best support you and your loved ones.

    After our in-home visit, we will provide you with a customized quotation which includes our services and pricing based on the requirements.

  • What areas do you serve?

    MLA Home Care Services are available across CBRM communities— from Sydney Mines, North Sydney, Sydney, Glace Bay, and New Waterford.

  • What if I need to change or cancel schedules and contracts?

    We request for an advance notice of 24 hours for any schedule changes. We will work with you

  • Are you open 7 days a week?

    Yes, we service our clients 24 hours a day, 7 days a week. Additionally, you can reach out to us by email or by phone from Monday-Friday, from 8am - 5pm.

    Email: hello@mlahomecare.ca
    Phone: (902) 202-4663 / (782) 446-1029

  • How much are your rates?

    Rates are customized to the needs of our clients. To get a custom quotation, reach out to us by email or by phone.

    Email: hello@mlahomecare.ca
    Phone: (902) 202-4663 / (782) 446-1029

  • What are your payment Options

    We accept cash, cheque and e-transfers

    For E-Transfers, our email address is hello@mlahomecare.ca

    For Cheque payment, prepare the cheque payable to: Mom’s Love and Affection Home Care

  • Are your services covered by insurance?

    Yes, Mom’s Love and Affection HomeCare is available for direct billing on your insurance. You may check your insurance policy for your full coverage or you may call us at (902) 202-4663 / (782) 446-1029 if you need additional support.